Welcome to Hanatutor.com (also referred to as “Hanatutor”, “we”, “us”, “our”, or “platform”). Hanatutor is an online language teaching platform that connects language tutors (also referred to as “tutors”, “Hanatutor tutors”, “our tutors”, or “language teachers”) with prospective language learners (also referred to as “learners” or “students”). Our terms and conditions (also referred to as “user agreement” or “terms of use agreement”) apply to both our tutors and students (collectively referred to as “users”) and they are legally binding. This user agreement constitutes the entire agreement between us and our users. By signing up to become a user on our platform, you are deemed to have read, understood, and consented to all the terms and conditions of this agreement. Thus, you are required to read and understand this agreement before registering as a user on our platform. Please note that if for any reason, you do not agree with the terms and conditions of this agreement, you should therefore not register to become a user on our platform.
1.1. Hanatutor is an online language teaching platform that connects language tutors with prospective language students. We assist students to achieve their language learning goals by matching them up with language tutors who are well-suited to assist them to achieve their goals. Our platform(s) are entirely online and all lessons are conducted remotely through digital and video-based classes. Our services include, but are not limited to, matching up students with tutors, online language lessons (also referred to as “classes”), learning engagements through our forums, reading materials in the form of articles through our blogs, and any other services not mentioned here that can be updated on the platform from time to time.
1.2. Our tutors are independent contractors in this agreement, as a result, we are not in any way a party in a teaching agreement between a student and a tutor. Hanatutor is not responsible for choosing a tutor for a student, and neither are we responsible for accepting a lesson request on behalf of a tutor. We do not choose study and teaching materials for the tutors, and neither do we tell them how to facilitate their classes. Tutors set their hourly rates, thus Hanatutor has no say in those rates except to provide guidance. Furthermore, we cannot guarantee that a tutor will continue to provide his/her teaching services through Hanatutor, as a result, we will not be held liable for any damages should a tutor stop using our platform.
1.3. Our users are not employees nor representatives of Hanatutor, therefore, every user is prohibited from acting on our behalf. We will not be held liable for the actions of any of our users.
1.4. By registering with Hanatutor, you understand that between us and the tutor, the tutor is the one offering tutoring services and not Hanatutor. Hanatutor is merely a platform that connects the two parties and facilitates their relationship to a limited extent. For this reason, Hanatutor cannot be held liable for the actions and behaviors of any tutor. By signing up, you also understand that tutors are not employees nor representatives of Hanatutor.
1.5. Based on available resources and all possible factors to be considered, Hanatutor can exercise its sole discretion to provide our users with study and teaching materials to assist them in their learning. Please note that this is entirely optional.
2.1. A user is only someone that has completed the application and registration processes on our platform, either by filling in the application form, by email, or by any other acceptable and specified means of registration. You may not access or make use of our platform unless you meet the requirements to be called a “user”.
2.2. A user’s application and registration will be deemed to be completed and accepted once he/she has received an email from Hanatutor confirming their registration.
2.3. A user will be required to provide personal information (also referred to as “data”) as part of their registration. Hanatutor may also access automatic data through electronic means and software only for data capturing and operational purposes, research and communication, user’s account management, data analysis for improvement, to check user compliance with the rules and regulations, and to ensure user quality and safety. The privacy policy will always be adhered to when it comes to a user’s data.
2.4. Should there be any changes to the user’s data, it is the responsibility of the user to modify, add, or edit such information on the platform. Hanatutor will not be held liable for any false information provided by the user but should we be aware of any misrepresentation, Hanatutor reserves the right to cancel the user agreement and even take any further legal recourse if applicable.
2.5. Only a person recognized by any local, national, or international laws and regulations to be eligible to apply and use our platform can be accepted to apply. All persons prohibited by the law from using this platform and service should not apply nor register on this platform.
2.6. Hanatutor will not enter into any agreement with minors as they cannot form part of a legally binding contract. In the case of minors, a legal guardian should conclude this agreement on behalf of the minor and facilitate the relationship between Hanatutor and the minor, and the tutor and the minor accordingly. A minor is anyone under the age of 19 years unless specified differently by any other binding laws of different states.
2.7. Student users are individuals who have applied and completed all the registration processes, created a student profile on our platform, purchased a course on our platform, and where applicable, attended a lesson, and if they wish, provided feedback.
2.8. Tutor users are individuals who have applied and completed all the registration processes and have created a tutor account on our platform, and use our platform to advertise tutoring services in the form of words, videos, teaching materials, and other media with the hope of attracting students, and where applicable, have offered a lesson and even got paid for it through our platform. Tutors must also be recognized as having the capacity to form part of a legally binding contract as recognized by local, national, and international laws and regulations. They must be 19 years and above.
2.9. If for any reason, Hanatutor has prohibited you from using this platform, you are not allowed to access or use our platform.
2.10. Hanatutor reserves the right to decide whether to conclude this user agreement with any individual or reject it with or without cause, and without providing reasons.
2.11. The user shall adhere to all the rules, regulations, guidelines, terms, and conditions specified in this agreement and throughout our platform.
2.12. Hanatutor reserves the right to amend and modify the terms of this agreement, the platform functions, and any other platform usage guidelines from time to time and without prior notice to the users.
3.1. The user must agree to the stipulated terms, conditions, and guidelines set below. If for any reason you do not agree, you are prohibited from accessing and using this platform.
3.2. Our platform is available to only individuals recognized as “users” as explained above. You are prohibited from sharing any of our services or your user profile (also referred to as “account”) and benefits with any other third party for free or for a fee. Furthermore, you are prohibited from creating more than one account even under different names as that will be deemed as false information that leads to misrepresentation.
3.3. Should anyone use your profile, your name, or pictures for any fraudulent or misrepresentation behavior, you are required to inform us as soon as possible. Appropriate measures will be taken to settle the issue. However, it is your responsibility to ensure that you have given us accurate and complete personal information as required to avoid such issues.
3.4. Hanatutor grants you only a limited license to access and use our platform. This license cannot be shared with others or transferred to others for any reason. We hold the right to revoke this license at any time. You are required to comply with all the terms and conditions, including our privacy policy to continue to enjoy this license.
3.5. Any content or materials on our platform are the property of Hanatutor, you are prohibited from modifying, editing, or sharing such content.
3.6. You are prohibited from utilizing our trademark, logo, or any materials for any reason outside our service to you without written consent from Hanatutor to do so.
3.7. You are responsible for any electronic devices required to access our platform and subsequent classes. Hanatutor does not provide our users with any electronic devices.
3.8. You are not allowed to use any electronic, artificial, or IT knowledge to temper with the operation of this platform in any way. You are prohibited from bypassing the platform’s security and engaging in any such activity that may affect or modify the functionality of this platform.
3.9. You are prohibited from encouraging other users to leave this platform, cancel their registration, make use of a different but similar online service, or use our platform to advertise any services unrelated to our platform.
3.10. You are prohibited from using the platform for any other purposes except the services offered by Hanatutor, this includes using our platform for illegal transactions.
3.11. You shall not infringe the rights of Hanatutor or other users, and you are prohibited from infringing on any intellectual property laws, including copyright, patents, trademarks, and any trade secrets.
3.12. You are prohibited from behaving in any way that may infringe the rights of other users, either by words, actions, texting, or any media. Any behavior that may render another user uncomfortable is prohibited. We are totally against harassment and bullying and any similar behavior.
3.13. For transparency and Hanatutor’s development plan, you are allowed to give feedback on our services by email, telephone, or online comments, we ask you only to ensure that your comments are not offensive and do not infringe on the rights of others.
3.14. You are allowed to share any content, either as a comment, link, image, video, or any other content, however, your content must not be offensive, illegal, pornographic, discriminatory, violent, unethical, hateful, or any such unpleasant content.
3.15. You agree that any content you publish on our platform is public property and shall be so freely shared with others across different platforms without restrictions.
3.16. If the content you have published is against our user policy and guidelines, Hanatutor reserves the right to delete such content and even suspend or terminate your account.
3.17. You are prohibited from smoking or consuming alcohol during lessons. In addition, you are not allowed to attend lessons while drunk. In that instance, the tutor has the right to cancel the class and you will forfeit your right to claim any refunds under the circumstances.
3.18. You are prohibited from attending lessons under any unpleasant and disturbing circumstances that may make the tutor uncomfortable. This includes inappropriate visuals such as an unprofessional setting or an improper dress code. An improper dress code is nakedness or being half-naked.
3.19. Repeated cancellations or absences to booked lessons are grounds for account termination.
3.20. Any other unacceptable and unethical behavior that may otherwise not be listed here is prohibited.
4.1. All the data (also referred to as “content”) and resources on this platform belong to the platform or any other third party in agreement with the platform. Unless clearly stated so, the user does not own any rights to the data or resources on this platform.
4.2. All the data produced by, shared, posted, linked, stored, and published by you on our platform shall belong to you. However, we hold the right to keep, share, or remove your data from our platform.
4.3. By publishing your content on our platform, you automatically permit us to use your data, either for viewing, sharing, commenting, modifying, distributing, or broadcasting on our platform and any third-party platform free of charge. You agree that your content may be used for marketing, advertising, and promotion of our platform.
4.4. You know and understand that Hanatutor is a public platform, thus any data that you publicly share, post, and publish on our platform is not confidential and may be used by other users. You are advised to protect your privacy at all times.
4.5. Hanatutor will not be held liable for how the data that you share, post, link, or publish on our platform will be received and used by other users. It is the user’s sole responsibility to determine what to share and the implications that may follow thereafter.
4.6. You acknowledge and agree that for operational reasons, and optimization purposes so that we can offer you the best service, for research, and any future dispute resolution, Hanatutor will store all the data provided by you and data shared publicly on our platform by you, including any data of class recordings between you and the tutor. This data includes personal information, comments on the platform, class recordings, class attendance register, and any content such as words, videos, audio, or images. We will not share your personal information with any third party unless it is in the interest of the law to do so or for your learning benefits.
4.7. You may request that your data be removed from this platform, but that may have negative implications on you, including being excluded from using this platform.
4.8. You acknowledge and agree that if any of your data shared on our platform infringes on any laws and the rights of Hanatutor or other users, Hanatutor has the sole discretion to decide to remove the data from our platform and even suspend or terminate your user account. If your account is suspended or terminated because of the above, you will not be entitled to any recourse or claims for damages.
4.9. We undertake to not use your data unlawfully or in any way that may harm you, another user, or our reputation. The tutor may not use or share the personal information of students without the written consent of the students to do so.
4.10. For more privacy terms and guidelines, see our privacy policy
5.1. This platform in its entirety is owned and operated by Hanatutor. The copyright and ownership of the data, resources, and content, including but not limited to, wording, logo, graphics, trademark, recordings, images, or any media (also referred to as “intellectual property”) used in relation to our services, is owned by Hanatutor or any third party that has licensed Hanatutor to make use of such property. Under no circumstances, unless clearly stated so, does Hanatutor share or transfer its rights of ownership to the user.
5.2. The user is prohibited from using, copying, modifying, or sharing any of our intellectual property with any third party or their unrelated platforms.
5.3. We reserve the right to take any legal actions that we may see fit against a user or anyone for any breach or violation of our intellectual property rights, including claims for damages.
6.1. The terms and conditions set in this user agreement should be read, understood, and accepted by every user before signing up to become a user.
6.2. This user agreement is legally binding and has legal implications attached to it in the case of any dispute, violation, or breach.
6.3. The user acknowledges and agrees that Hanatutor has the sole rights to make amendments to the terms and conditions of this user agreement without any prior consultation, private notification to the user, or any public announcement. Any user that continues to use our platform after such amendment is deemed to have consented to the amended terms and conditions.
6.4. Hanatutor shall at all times maintain a written communication format with our users. Any notices and announcements shall be made in writing and communicated with the user either by written publication on our online platform, by email, or by post.
6.5. The English language shall be a medium of communication between Hanatutor and the user and all communication shall be written in the English language thereof. We may develop translation functionalities on the platform for easier communication should we elect to do so.
6.6. This user agreement, including all other agreements, policies, and guidelines available on our platform, serves as the complete agreement between Hanatutor and the user. Any other subsequent agreement made verbally or in writing between Hanatutor and a user, shall be subject to this agreement. Therefore, this agreement takes precedence over all agreements.
6.7. Every term of this agreement shall be treated on its own merits and in the case that it is found invalid, it shall not invalidate the entire agreement or other terms of this agreement.
6.8. A user is prohibited from transferring or assigning any rights or licenses granted herein to any third party. Only Hanatutor reserves the right to transfer and assign rights and licenses under this agreement.
7.1. The terms, conditions, guidelines, and rules set hereunder shall govern the relationship between Hanatutor and any corporate user (also referred to as “business”, “company”, or “user”). The user should read, understand, and consent to this user agreement. This section must be read in conjunction with the complete user agreement that applies to all users.
7.2. Our services to the user include, but are not limited to, access and licenses to use the Hanatutor online language teaching platform together with any special corporate teaching packages.
7.3. A company is required to follow all the steps outlined on this platform to subscribe as a user on our platform. To confirm your subscription or registration to the Hanatutor platform, an email of confirmation should be sent and received at the provided email address.
7.4. The company shall provide Hanatutor with the personal information of all the authorized users under its account. Any employee or representative of the company not authorized by the company as a user shall not be granted access to this platform.
7.5. Every authorized user must have specific and unique login details. It is the responsibility of the company to manage their authorized users under your account.
7.6. Authorized users are prohibited from sharing login details with any unauthorized users. Any sharing of login details shall be deemed as a violation of this agreement and Hanatutor reserves the right to take any legal action against the company including claims for damages.
7.7. The company is responsible for the authorized users and is liable for payment of any services offered to the authorized users through our platform.
7.8. These additional terms shall be read with the full user agreement for which this business user agreement falls part.
8.1. Hanatutor provides online language lessons (also referred to as “classes” “lessons”, or “sessions”) through, but not limited to, virtual video communication platforms, Hanatutor App, and this platform.
8.2. We may make use of third-party online communications platforms, such as Zoom meetings, Lessonspace for our classes. Any such undertaking does not make the third party a party to the agreement between Hanatutor and the user. Hanatutor will acquire any usage rights and licenses from any third-party service provider.
8.3. We offer all language courses (also referred to as “languages”) provided we have a request for that language. Our popular languages include, but are not limited to, English, Spanish, Korean, Japanese, and French. Our language courses also can include IT language.
8.4. Hanatutor will not be penalized or held liable for any damage or inconvenience incurred by the lack of a certain language offering on our platform. The availability of a certain language on our platform is informed by many factors, i availability of tutors for that language, a reasonable number of prospective learner requests for that language, and any other resources we may need to offer that language.
8.5. All our lessons are offered online and Hanatutor or any tutor subscribed to Hanatutor will never request a student for a physical lesson.
8.6. Our lessons are subject to the availability of tutors and Hanatutor does not guarantee that any tutor will be available at any desired time.
8.7. The user acknowledges that to be part of the lessons, you will need a suitable computer with appropriate software and Apps. You agree that it is your responsibility to ensure that you have all the electronic tools you need to access the lesson.
8.8. The user is aware and agrees that any data or WiFi charges to be able to attend your lesson are the sole responsibility of the user. Hanatutor will not be held liable for any data or WiFi costs.
8.9. The teaching agreement service will only be activated and in effect, once payment has been made for any lesson booked.
8.10. The user agrees not to share, broadcast, or distribute the lesson with any third party or on other media platforms.
8.11. You agree that Hanatutor may record lessons for evaluation, tutor reviews, tutor training, dispute resolution, monitoring, platform optimization, and any other legal purposes. Furthermore, you agree that Hanatutor may use the recording for promotional, marketing, and advertising purposes.
8.12. The duration of our lesson is between 30 minutes to 60 minutes with a 5-minute break for a 30-minute lesson and a 10-minute break for a 60-minute lesson. In addition, lessons may not be extended or ended before the booked time unless reasonable circumstances warrant modification of time.
8.13. If the lesson is not started within 10 minutes of the designated time, Hanatutor will cancel that lesson and deem it an abandoned lesson. If the fault is on the student, that student will not be entitled to a refund or any recourse. If the fault is on the tutor, that tutor will not be entitled to any compensation.
8.14. If the user continuously fails to attend lessons without reasonable explanations, warnings will be sent to that user and if no changes are actioned, Hanatutor will be forced to suspend or terminate that user’s account.
8.15. Hanatutor will not offer refunds nor compensation for missed classes or failure to book classes on time.
8.16. The user must book a lesson 6 hours before the stipulated lesson time through the method provided on the platform. This is subject to the availability of tutors for the chosen time.
8.17. The user is entitled to cancel a booked lesson 24 hours before the booked time through the method provided on the platform, failure to adhere to the stipulated time will result in the user forfeiting his/her rights to a refund or compensation.
8.18. Once you have followed the booking method, your booking details will duly be recorded and shall reflect on your user profile accordingly. This shall be a confirmation that your lesson is appropriately booked.
8.19. Hanatutor has the right to cancel any lesson if a tutor is unable to attend the lesson based on reasonable circumstances. We will be liable to assist the student book another class and to pay a refund should this be required.
8.20. Hanatutor has the right to cancel any class based on a reasonable belief that continuing the class can be harmful to any user or unlawful in any way, including any reasonable circumstances without having to explain the decision.
8.21. The user agrees to make all payments to Hanatutor through the payment methods provided on this platform only. Hanatutor will not be held liable for any monetary losses if the user did not adhere to the payment methods stipulated.
8.22. Payment should be made 6 hours before the booked lesson.
8.23. Payment can be made through PayPal, Kakaopay, bank transfers, credit cards, and some local methods of payment such as ATM deposits. If payment was made through a bank transfer, proof of payment should be sent to Hanatutor via email or WhatsApp for confirmation before the booking can be finalized.
8.24. The user is required to pay for service fees, VAT, or any other additional payments that may apply.
8.25. Once payment has been made for a lesson, a user has 30 days to consume it. Refunds will only be offered if the failure to attend the lessons is on the part of Hanatutor or the tutor.
8.26. All payments by Hanatutor to tutors shall be made on the 20th of each month.
8.27. For promotional, advertising, and marketing purposes, Hanatutor may offer discounts, coupons, or vouchers for our services. The terms of these offers are at our discretion and we will not be obligated to announce in advance or to run the promotions longer. It is the responsibility of the user to make use of this opportunity timeously. At our discretion, we may extend the offer date or cut it short without prior notice to the user.
8.28. The user is entitled to offer, share, post, or publish feedback from the lesson 48 hours after the lesson. Once you have shared your feedback, you are prohibited from deleting or editing your feedback or comment.
8.29. Hanatutor may conduct a review of all the feedback and choose some to be published on our website without prior notification to the user. We will also not be liable to offer a reason or criteria for the reviews we chose to publish on the website or those we chose not to publish.
8.30. Hanatutor has the right to remove any feedback displayed on our website with no obligation to offer reasons to the user for that decision.
8.31. The user agrees that Hanatutor may make use of the comment that you published on our website for promotion, marketing, and advertising purposes, free of charge and without any prior notice.
8.32. A refund request must be made within 30 days of the purchase to be considered.
8.33. No cash refunds shall be made. Hanatutor will only pay refunds into the account held by the name of the student requesting the refund or the account of the person who made the payment.
8.34. Any charges that Hanatutor may incur to process the refund will be deducted from the amount paid.
8.35. A refund request will be processed and completed within 30 business days upon receipt of such request.
9.1. The user is responsible for any information that he/she provides during registration on our platform. Hanatutor will not be held liable for any false information or misrepresentations made by the user.
9.2. Hanatutor will not be held liable for the failure of tutors to provide a service that is satisfactory to the student. Hanatutor does not guarantee any quality service to be provided by the tutor. Furthermore, it is the sole responsibility of the tutor to perform according to the presentation he/she made when pitching her work, her skills, qualities, qualifications, and experience./p>
9.3. Tutors are expected to offer services in a manner stipulated in their agreement with Hanatutor and the student. In addition, their service must comply with their teacher guide, materials, and resources, and must comply with any applicable local, national, and international law. Failure to do so, shall not be attributed to Hanatutor.
9.4. Hanatutor excludes liability for damages that the user may incur due to the suspension or cancellation of lessons because of power outages, natural or communication failure, or any natural or unnatural causes that may occur to and around the assigned tutor that was beyond their control.
9.5. Hanatutor does not provide any guarantee to our users that any material, content, or data used, shared, or published on our platform by any party not employed by nor representing Hanatutor is accurate, correct, or complies with any applicable law, thus, Hanatutor shall not be held liable for any such material, content, or data.
9.6. Hanatutor or any authorized representatives of Hanatutor, or our associates, partners, employees, and agents shall not be held liable for damages for a user’s inability to use any materials, resources, or our platform itself because of negligence on the part of the user, or any technical challenges on our part to the extent that applicable law permits this exclusion of liability.
9.7. Under no circumstances shall Hanatutor or any authorized representatives of Hanatutor, or our associates, partners, employees, and agents, be held liable to pay damages, losses, or any cause of action relating to the use of this platform of greater value than what the user has paid to Hanatutor or what Hanatutor is liable to pay to the user in the case of such event./p>
9.8. Hanatutor shall not be liable to pay damages for any losses incurred by the user from any advertisement, marketing, and promotion content or links posted, shared, popped up, or published on our platform.
9.9. Hanatutor disclaims any warranties either expressed or implied for our platform, our services, any third-party authorized software, or Hanatutor’s software, media, resources, or materials provided through the platform to the full extent as permitted by applicable law.
9.10. Hanatutor or any authorized representatives of Hanatutor, our associates, partners, employees, and agents do not warrant that the platform or its features, or software shall operate uninterrupted and error-free at all times. Furthermore, we do not warrant that the platform and its features, including the servers that make and maintain their availability shall operate without viruses or any element that may be harmful.
9.11. Hanatutor and any authorized representatives of Hanatutor, our associates, partners, employees, and agents do not warrant any accuracy or reliability of the platform itself and its features. We exclude liability for any damage that may be incurred by the user through the use of our platform and its features. The user assumes sole responsibility and risk for any damage that may occur to his/her computer system when using our platform and thus agrees that the costs of servicing or repairs of the user’s computer system are on him/her.
10.1. Any dispute that may arise between Hanatutor and a user shall be attempted to be resolved internally first through negotiations between the affected parties before litigation.
10.2. Hanatutor will not interfere with dispute resolution and any dispute measures between a tutor and student under the teaching agreement until the matter has been reported to Hanatutor by either the student or the tutor.
10.3. The incident must be reported in writing by either the tutor or student 3 days after the dispute has occurred.
10.4. Hanatutor will follow its internal dispute resolution policy to resolve the matter and the parties involved may be requested to a 3-way meeting for presentations by both parties if the matter so requires.
10.5. Depending on Hanatutor’s findings and the presentations from both parties, a reasonable and justifiable decision shall be reached which may include a refund, account suspension, account cancellation, or any other justifiable recourse.
10.6. If the parties do not agree on a solution under the internal dispute resolution provision, either party may initiate binding arbitration within 30 days after the initial attempts to resolve the dispute. The initiating party must notify the other party in writing according to the applicable law.
10.7. All decisions by the arbitrator shall be final and binding on both parties and shall be enforceable in any court of law with jurisdiction over the matter.
10.8. Hanatutor and the user agree to waive their rights to have any dispute claims proceed as a class or collective action under arbitration.
10.9. In addition to the agreement to resolve disputes through arbitration, either party has the right to seek enforcement and claims relating to violations or breaches of intellectual property rights in a state or federal court to protect its intellectual property rights. In addition, the parties may also seek relief in a small claims court that has jurisdiction over such matters.
11.1. Hanatutor may decide to suspend or terminate the service or platform in part or as a whole without prior consultation with the user due to reasons beyond Hanatutor’s control. The decision to terminate shall be communicated with the user through our platform, or the usual methods of communication, such as emailing or social media announcements. In the case of the termination of the platform, the user agreement automatically falls off.
11.2. Hanatutor undertakes to inform the user of the cancellation at a reasonable time before the set cancellation of the platform.
11.3. Hanatutor will not be liable for any damage or loss incurred by the user due to the cancellation or change.
11.4. We may, at our discretion, suspend, disable, block, deactivate, or cancel a user’s account in part or as a whole, without prior consultation or notice, with or without cause. In addition, we will communicate with the user about such changes using the communication platforms at our disposal.
11.5. A user may also cancel their subscription or stop the use of this platform at any time by following the method provided on the platform to unsubscribe or cancel their account. Furthermore, the user is not obliged to offer reasons for their decision to cancel their subscription.
11.6. The user agrees that Hanatutor is not obligated to return or delete any content posted, shared, or published on our platform by the user before their cancellation unless we are required to do so by the law.
11.7. If any cancellation occurs before the tutor receives compensation for any services performed under the teaching agreement, the tutor is entitled to their payment which must be made within 60 days after the cancellation.
11.8. Any obligations already incurred by us or the user before the cancellation must duly be performed.
The service agreement with its terms, conditions, guidelines, and policies shall be governed by the laws of South Korea. The user agrees that any dispute that may arise between Hanatutor and the user shall be submitted and resolved under the non-exclusive jurisdiction of the courts in South Korea.
For any assistance, complaints, challenges, or queries, the user may send an email to help@Hanatutor.com which shall be our primary official email.
For any technical support such as failure to access or use the platform, error messages, or any platform malfunctions, the user may send an email to support@Hanatutor.com
For recruitment and job applications, the user may send an email to recruit@Hanatutor.com
Our physical address provided below shall be used for mail and deliveries and shall be considered as Hanatutor’s primary business address.
Address : 427 Seowon-daero, Wonju-si, Gangwon-do, South Korea.
Effective: July 1st, 2024.
CEO : Kim Hyun Jung
Phone : +82 10-3076-6005
Business Registration NO : 224-90-79711
Address : Hansin 3rd Floor, 427 Seowon-Daero, Wonju-Si, Gangwon-do
Email : help@hanatutor.com
USD
KRW
Korean
English